Privacy Policy
Last updated: June 1, 2026
1. Information We Collect
We collect information you provide when creating an account: name, email address, company name, and billing information. We also collect operational data you enter into the PottyOps platform, including customer records, jobsite details, asset inventory, service schedules, and billing history.
2. How We Use Information
We use your information to operate the PottyOps platform, process payments, provide customer support, send service-related communications, and improve our products. We do not sell your personal data.
3. Data Storage and Security
Your data is stored on encrypted production database servers. We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls. You retain ownership of all operational data you enter.
4. Data Retention and Deletion
We retain your data for as long as your account is active. Upon account cancellation, you may request full data export and deletion. Data is permanently deleted within 30 days of a verified deletion request.
5. Third-Party Services
We use Stripe for payment processing. Stripe handles payment data subject to their privacy policy. We use Resend for transactional email delivery. We do not share your operational data with third parties for marketing purposes.
6. Your Rights
You have the right to access, correct, export, and delete your personal data. You can manage account settings within the platform or contact us to exercise these rights.
7. Changes
We may update this policy. Material changes will be communicated via email or platform notice.
8. Contact
For privacy inquiries, email privacy@pottyops.com.